HOW IT WORKS

HOW TO EARN

Earn more points for different actions, and turn those points into awesome rewards.

Returns info - returns accepted

    We understand that sometimes things just don’t fit right. We want you to be happy so long as goods remain unused and in saleable condition, you have 7 days from receiving your parcel to request an exchange. Parcel return costs will not be covered. The team will review the items and exchanges will be subject to availability.  

    For pre-sale items, as stock is limited there may be shorter return windows. 

    Full returns policy is available on our website: Returns Policy

    If you have any questions or wish to initiate return, please contact us at hello@riderszn.com

    LOYALTY PROGRAM FAQs

    How do I redeem my points?

    Do I earn points on discounted items or sale purchases?

    Can I earn points if I forget to create an account or log in at the checkout?

    Will my points expire?

    I want to return my items but redeemed my points. How can I get my points back?